by CPI Staff | Jul 30, 2026 | AI Agents, AI for Business & AI Strategy, AI Vendor Selection & Implementation, Blog
In this blog post How Grok Voice 2.0 Makes Customer Service Faster and Smarter we will explain why shorter response delays could improve customer satisfaction, call resolution and service costs. Most customers can tell when a voice system is struggling. There is an...
by CPI Staff | Jul 28, 2026 | AI for Business & AI Strategy, Anthropic, Blog, Claude
In this blog post Why Claude Opus 5 Raises the Bar for Cost-Efficient Enterprise AI we will explain why the latest Claude model could change the business case for advanced AI. Many organisations have promising AI trials, but costs rise quickly when those trials are...
by CPI Staff | Jul 27, 2026 | AI for Business & AI Strategy, AI Governance & Risk Management, AI Vendor Selection & Implementation, Blog
In this blog post How a Senior Forward Deployed Engineer Turns AI Ideas Into Results we will show how promising AI concepts become secure, useful systems. Many businesses already have ideas and demonstrations, but progress stalls when nobody can connect the technology...
by CPI Staff | Jul 24, 2026 | AI Agents, AI for Business & AI Strategy, AI Governance & Risk Management, Blog
In this blog post Why Business AI Agents Should Follow the Principle of Least Agency we will explain how to give an AI agent enough freedom to deliver value without allowing it to create unnecessary cost, security exposure or operational risk. The principle is simple....
by CPI Staff | Jul 24, 2026 | AI for Business & AI Strategy, AI Vendor Selection & Implementation, Application Development, Blog
In this blog post What a Senior Forward Deployed Engineer Does for Your Business we will explain why this role is becoming important, what the engineer actually does, and how to decide whether your organisation needs one. Many businesses have an AI prototype that...
by CPI Staff | Jul 22, 2026 | AI Agents, AI for Business & AI Strategy, AI Governance & Risk Management, Blog
In this blog post When Your Business AI Agent Needs Long-Term Memory for Better Service we will explain how to recognise when remembering past interactions will improve business results, and when it will simply create more cost, complexity and risk. Many AI agents...
