by CPI Staff | Aug 16, 2026 | AI Agents, AI Governance & Risk Management, Blog
In this blog post When Should an AI Agent Remember a Customer and When to Forget we will explain how to give an AI agent enough memory to improve service without creating a privacy, security or customer trust problem. The challenge is familiar. Customers become...
by CPI Staff | Aug 16, 2026 | AI Agents, AI Governance & Risk Management, Blog
In this blog post Understanding the Agent Harness Behind Reliable AI Workflows we will explain the control layer that turns an AI model into a dependable business process. Without that layer, an impressive AI demonstration can quickly become an unreliable, expensive...
by CPI Staff | Aug 15, 2026 | AI Agents, AI Governance & Risk Management, Blog, Microsoft Agent Framework
In this blog post Design Durable Secure Workflows with Microsoft Agent Framework we will explain how to stop a promising AI pilot becoming an unreliable, expensive or risky business process. The challenge is rarely getting an agent to complete a task once; it is...
by CPI Staff | Aug 15, 2026 | AI Agents, Azure AI Services, Azure Foundry, Blog
In this blog post How Azure Content Understanding Makes Document Data Agent-Ready we will explain how to turn scattered, inconsistent business documents into reliable information that AI agents can actually use. Most organisations do not have a shortage of data. They...
by CPI Staff | Aug 15, 2026 | AI Agents, AI for Business & AI Strategy, AI Governance & Risk Management, Blog
In this blog post Why Prompt-Only AI Agents Break Down in Complex Business Work, we will explain why an AI agent that performs brilliantly in a demonstration can become unreliable when placed inside a real business process. The problem is rarely that the prompt is...
by CPI Staff | Aug 14, 2026 | AI Agents, AI Governance & Risk Management, Blog, Cloud Security
In this blog post Why Your Agent Harness and Sandbox Compute Should Stay Separate, we will explain why an AI agent’s coordinator should not live inside the same environment where it opens files, installs software and runs generated code. At a high level, think of the...
