by CPI Staff | Aug 14, 2026 | AI Agents, AI for Business & AI Strategy, AI Governance & Risk Management, Blog
In this blog post Should Your AI Agent Remember Every Customer Conversation Forever we will explain why giving an AI agent unlimited memory can create more problems than it solves. Customers may appreciate not having to repeat themselves, but they will not appreciate...
by CPI Staff | Aug 13, 2026 | Azure, Blog, Cloud Cost & FinOps
In this blog post How Azure Tags and Budgets Make Cloud Costs Easier to Control we will explain how two relatively simple Azure features can give business leaders a much clearer view of cloud spending. Many organisations receive an Azure bill that shows what Microsoft...
by CPI Staff | Aug 13, 2026 | AI Agents, AI for Business & AI Strategy, AI Governance & Risk Management, Blog
In this blog post How AI Conversation Memory Affects Cost Security and Service we will explain why an AI assistant that remembers too much can quietly increase bills, expose sensitive information and frustrate customers. The problem often appears after a successful...
by CPI Staff | Aug 13, 2026 | Backup & Disaster Recovery, Blog, Microsoft Fabric
In this blog post How Australian Businesses Should Prepare for Microsoft Fabric Recovery we will explain what Microsoft’s new default recovery setting means, where its protection stops, and what Australian technology leaders should do before relying on it. At a high...
by CPI Staff | Aug 13, 2026 | AI Agents, AI Governance & Risk Management, Blog, Microsoft Agent Framework
In this blog post Build a Service Desk Triage Agent with Microsoft Agent Framework we will show how to reduce ticket backlogs, improve response times and stop skilled IT staff wasting hours manually sorting support requests. The problem is rarely a lack of effort....
by CPI Staff | Aug 13, 2026 | AI Agents, Azure Security, Blog, Cloud Security
In this blog post Azure Firewall Premium Performance Gains for Secure AI and SaaS we will explain what Microsoft’s latest improvements mean for organisations trying to secure growing cloud traffic without slowing down employees, applications or AI agents. This is...
